Technical Specification Specialist - Oregon Spice

POSITION TITLE
Technical Specification Specialist – Swing Shift

REPORTS TO (Title)
Technical Services Manager

DEPARTMENT NAME
Technical Services

LOCATION
Portland, OR

CLASSIFICATION (FLSA)
Non-Exempt

PAY GRADE
 

 
REPORTING RELATIONSHIPS
                                          (TITLE-S)

POSITION REPORTS TO
Technical Services Manager

POSITION SUPERVISES
None

 
 

 
 

 
 
GENERAL SUMMARY DESCRIPTION:

 
The Document Control Specialist ensures that all raw material, packaging, and finished goods specifications are current and reviewed at least every two years as well completing questionnaires and supplying supporting documentation as needed.
 
ESSENTIAL FUNCTIONS AND BASIC DUTIES
 
INCLUDES, HOWEVER ARE NOT LIMITED TO:
 
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 

• Creating and maintaining specifications for ingredients, packaging materials, and finished products
• Creating and maintaining labels for ingredients and finished products
• Creating and maintaining databases/registers for ingredient/pkg specifications, and labels/
• This individual will complete questionnaires and provide requested documents customers. 
• Create and maintain OSC raw material document library of quality and food safety documents to support our customer’s food safety programs
• Troubleshooting labeling issues (software, label machine, label materials)
• Provide assistance to QA personnel as needed
• Other duties as assigned

 
SUPERVISORY RESPONSIBILITIES
 
None

 
 
MINIMUM QUALIFICATIONS

 
EDUCATION/CERTIFICATION: 

• BS/BA degree in Communication, Biology, Chemistry or Food Science (Food Science preferred)

 
CERTIFICATES/LICENSES, ETC.:  

• N/A

 
REQUIRED KNOWLEDGE, SKILLS, ABILITIES AND BEHAVIORS:

• Development of technical documents, including SOPs.
• Specification writing and/or regulatory experience in a food manufacturing environment. (FDA regulated preferred)
• Highly proficient computer skills using:  Word, PowerPoint, Excel, Outlook, Syspro, Bartender, MS NAV.
• Advanced working knowledge in computer-based Information Management /Document Control systems.
• Experience working with document types (data sheets, drawings, technical specifications, operating procedures and the like)
• Confident and clear written and verbal communication skills with the ability to engage with a diverse range of individuals across all levels of the organization.
• Must be able to handle multiple concurrent projects and work in a fast paced environment.
• Manage and balance multiple priorities and demands.
• Self-motivation and pro-activity are required
• Ask for help when needed.
• Able to work off-shift and/or weekends if needed for projects (infrequent)
• Must have excellent customer relations skills
• Must have knowledge of FDA regulations for food labeling.

 
 
REQUIRED COMPETENCIES

To perform the job successfully, an individual should demonstrate the following competencies:
 
Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
 
Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to requests for service and assistance; Meets commitments.
 
Interpersonal Skills/ Teamwork - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
 
Oral/ Written Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
 
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
 
Judgment/Integrity - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
 
Motivation - Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
 
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
 
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
 
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
 
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
 
Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.
 
Mathematical Skills - Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 
 
Reasoning Ability - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 
 
Computer Skills - To perform this job successfully, an individual should have knowledge Excel Spreadsheet software and Outlook Suite, Power Point Word Processing software.
 
 
PHYSICAL DEMANDS
 
A. The physical effort typically applied in this job includes (check all applicable boxes):
 
x
Lifting
x
Pulling
x
Reaching
x
Manipulating

x
Carrying
x
Pushing
 
Shoveling
x
Keying/typing

 
OTHER:                               
 
 B. The Checked box(es) best reflect the amount of effort typically applied and the frequency of   
      application:
 
Amount of
                                    % Of Time Effort is Applied

Effort Applied
Less than 15%
15% to 40%
40% to 70%
More than 70%

Less than 1lb.
 
 
 
 

Between 1 & 5 lbs.
 
 
 
 

Between 5 & 25 lbs.
x
 
 
 

Between 25 & 60 lbs.
 
 
 
 

More than 60 lbs.
 
 
 
 

 
C. The effort reflected in the above chart is typically applied in the following work positions:  
           
x
Sitting
x
Standing
x
Walking

x
Stooping
x
Bending
 
Confined

x
Repetitive Motion
x
Seeing
x
Hearing

 
MENTAL  OR VISUAL DEMAND OF THIS POSITION

 
The statement(s) checked below best describes the degree of mental and/or visual fatigue typically sustained through the application of mind and eyes in performing the essential functions of the job:
 
 
Occasional mental and/or visual attention; the operation performed is either close to being automatic or the duties require attention only at long intervals.

 

 
Frequent mental and/or visual attention; the flow of work is either intermittent or the operation involves waiting for a machine or process to complete a cycle with intermittent checking or inspection involved.

 

X
Continuous mental and/or visual attention; the work involves performing complex tasks to very close accuracy and continual exposure to computer CRTs.

 

 
Concentrated mental and/or visual attention; the work involves performing complex tasks to very close accuracy and quality specifications; or a high degree of hand and eye coordination for sustained periods.

 

 
Intense and/or exacting mental and/or visual attention; the work involves visualizing, planning, lying out, or otherwise performing very involved and complex work.

 
X
This position may include frequent interruptions, working alone, evening work, working long hours during peak periods and exposure to computer CRTs.

 
 
 
WORKING CONDITIONS

1. The kinds of elements incumbent would typically be exposed to in the work 

              area (check all applicable boxes):
 
X
Dust
 
Dirt
 
Heat
X
Cold

 
Fumes
X
Noise
 
Vibration
 
Water

 
          OTHER:                                    

1. The  statement(s) checked below best describes the physical surroundings or conditions under which the job is typically performed and the extent of exposure to the disagreeable elements noted above:

 
 
The job is typically performed under very comfortable working conditions; any disagreeable elements are generally absent during normal performance of job.

 
X
Work is typically performed under reasonably good working conditions; while exposure to any or all of the above elements may occur, such exposure is generally not present to the extent of being disagreeable.

 

 
The job is often performed under somewhat disagreeable working conditions; exposure to any or all of the above elements is likely, with at least one present to the extent of being disagreeable.

 

 
The job is continuously performed under disagreeable working conditions; exposure to any or all of the above elements is probable, with several being present to the extent of being objectionable.

 

 
Work is continuously performed under extremely disagreeable working conditions; exposure to many objectionable elements is both continuous and intensive.

 
 
Position will require travel with some frequency.
 

 
To apply, send cover letter and resume to Colleen Wainwright <[email protected]>